Follow these simple steps to access your digital copy plus your copy
Step 1: Select your provider
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HBO® and related service marks are the property of Home Box Office, Inc.
HBO Digital Copy was created to extend the enjoyment of your Blu-ray disc and DVD purchases, enabling you to download or stream your movie to a computer, mobile device, or Internet-connected TV, Blu-ray player, or set top box. Below are a series of frequently asked questions about Digital Copy.
A Digital Copy is an extra copy of the movie you bought on Blu-ray disc that enables you to download or stream your movie to a computer, mobile device, or Internet-connected TV, Blu-ray player or set top box. If your Blu-ray Disc has the "Digital Copy" logo on the back it will have a link to a Digital Copy web site. Follow the instructions on the insert inside of your box to redeem your Digital Copy using the disc or the web site.
Go to the web site specified on the Digital Copy insert inside of your Blu-ray Disc's packaging. Insert your redemption code. Download or stream your Digital Copy.
You will find the Digital Copy redemption code on an insert inside of your Blu-ray/DVD packaging.
Your Digital Copy redemption code can be used to access a Digital Copy of your movie with only one retailer.
There is no limit to the number of times you can watch your Digital Copy. You may watch your movie as much as you like.
An Internet connection is required for Digital Copy redemption. Please verify that you are connected to the Internet.
The Digital Copy web site works as follows:
No. In order for the Digital Copy code to be verified, you must be connected to the Internet. You only need to be connected when you first transfer the movie to your computer, unless you are streaming the content.
The Digital Copy application copies the computer video files to your computer from a location on the Internet, or authorizes your film with your On-Demand movie streaming service. The transfer time will vary depending on your Internet connection speed. A broadband connection is highly recommended.
Please check the usage rules for the service from which you access the content.
Mac: iTunes 9 or later using Mac OS X 10.4.9 or later. If using Quicktime with iTunes 9.0, upgrade to Quicktime 7.6.4.
PC: iTunes 9 or later using Windows XP, Vista or Windows 7 32 Bit: iTunes is not supported in Windows XP 64-bit Operating Systems. iTunes file requires an iTunes account
1-3 GB of storage
For portable playback: video-enabled iPod, iPhone, iPad or Apple TV
For additional information, please visit Apple support at http://docs.info.apple.com/article.html?artnum=307266
VUDU requires an Internet connected TV or Blu-ray Player for on demand streaming to your TV. For a list of supported devices go to http://www.vudu.com/devices/Devices.html.
For VUDU support, go to: http://www.vudu.com/support_contact.html
Amazon Instant Video requires a high speed Internet connection of 1.5 Mbps or faster (3.0 Mbps recommended). For PC/Mac® playback, Amazon Instant Video requires Microsoft Windows XP (32-bit versions) / Windows Vista® / Windows 7 or Mac OS® X and the latest version of Adobe Flash Player. Playback is also supported on a wide array of Amazon Instant Video-enabled Internet connected TV's, Blu-ray players, and set-top boxes.
For a list of Amazon Instant Video supported devices please go to:
For Amazon Instant Video customer support, please go to:
The Flixster application for Windows and Mac is based on Adobe AIR, and has the same requirements. These are found on the Adobe site at http://www.adobe.com/products/air/systemreqs/
Windows XP Home or later
PC with Intel processor and at least 512 MB of RAM
Adobe AIR software, downloaded here: http://get.adobe.com/air
Intel Mac, running MacOSX 10.4.9 or later, and at least 512 MB of RAM
Adobe AIR software, see link above
For streaming video from your library on the Flixster website itself, the most recent versions of Internet Explorer, Mozilla Firefox, Apple Safari and Google Chrome are supported, and the latest version of Adobe Flash Player is required.
For Flixster customer support, please go to: http://flixster.desk.com/
For Apple iTunes Support, go to: http://support.apple.com/kb/HT1539
For VUDU support, go to: http://www.vudu.com/support_contact.html
For Amazon Instant Video customer support, please go to: http://www.amazon.com/gp/help/customer/display.html?nodeId=3757
For Flixster customer support, please go to: http://flixster.desk.com/
Need More Help? Contact HBO Digital Copy support using our support request web form.
UltraViolet is the online digital library that frees you to choose how and where you want to enjoy your movies and TV shows. This free service has been developed by a partnership of major studios, hardware partners, and technology companies. It's so easy to use, and won't cost you anything extra. HBO's UltraViolet option is offered via the Flixster online service. To get started, you will need to create or log into your Flixster account at http://www.flixster.com, and link it to your UltraViolet account, which you can create at http://www.uvvu.com. Once this is done, you can easily stream your UltraViolet movies via your Web browser, or to your favorite mobile device via the free downloadable Flixster app.
First, go to http://www.flixster.com, and click the "Sign Up" option in the page. Complete the form and click Sign Up to complete the free account creation process. If you already have a Flixster account, use the Login option instead. Once your account is created and you are signed in, click the Redeem Your UltraViolet Digital Copy banner at the top, and select the movie you wish to redeem. Click the Get Started button to be taken to the free account creation page for UltraViolet. If you already have an UltraViolet account, you can sign into it using the "Already have an UltraViolet Account? Sign in here" option at the top. After completing the account creation process, you will need to enter your redemption code, found printed on the insert included with your video title packaging. Once your code is accepted, your movie will be unlocked for viewing and automatically placed in your online Flixster library. After you have set up your Flixster and UltraViolet accounts, check your email for a message asking you to verify each of your new accounts. Click on the link in each email to verify your accounts and complete the registration process
Pairing your Flixster account with your UltraViolet account allows us to synchronize the content that you add to your UltraViolet library. You'll have peace of mind knowing your content is safe and secure, and you'll always have access to watch it through any computer or UltraViolet-compatible device.
All your UltraViolet content will be accessible online through your free Household Account. Up to five household members in addition to your account can access your household media collection using customizable individual preferences. Your UltraViolet media collection is safe in one place, easily shared or filtered through parental controls.
To add new members in your household or change your parental controls, you can log into your UltraViolet account at http://www.uvvu.com.
Look for Blu-ray titles with the UltraViolet logo, indicating it is an UltraViolet title. Then take out the insert in your packaging and follow the steps on the insert for redemption via the Flixster website at http://www.flixster.com. During the redemption process, you will be asked to enter a code, which you can find on your insert. Once redeemed, your title will be available to watch on the Flixster website under the Collection tab, or via the Flixster app on supported mobile devices.
Sign into your account at http://www.flixster.com and then select the Collection tab, and you will see the titles in your library. Simply click and watch! It's that simple.
You can find your UltraViolet redemption code on the insert that was included in your Blu-ray Disc packaging. You use the same redemption code for a standard digital copy as you do for an UltraViolet version of the HBO program.
When you create your UltraViolet account, you are sent a verification email, which requires you to click a link embedded in the email. That link verifies your UltraViolet account. You have 72 hours from the time that you create your account to verify it before your access is temporarily restricted. If your account is restricted, you can always return to the original email and click the verification link or request a new email to be sent to you at http://www.uvvu.com. It's important that you do not set up a new account as any previously redeemed titles will not be available to you with a new account.
You are most likely not signed into your account on the Flixster website. Click the Login option on the page to log into your Flixster account, so you can have full access to your UltraViolet library.
Please refer to the Flixster help site at http://flixster.desk.com for the latest system requirements.
For more UltraViolet support, go to: http://www.uvvu.com/faqs.php
For help with your Flixster account or library questions, visit their help site at http://flixster.desk.com.
Click here to go to an online form where you can submit questions to our technical support team.
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We sometimes use this information to communicate with you, such as to notify you when you have won one of our contests, to fulfill a request by you for an online newsletter, or to contact you about your account with us.
Please recognize that we and/or our vendors (such as mailing houses, or customer service vendors) may store this information, and may share this information with third parties as necessary to process your transactions and provide access to the Site by you. We may also use this information for internal review and analysis of the Site, the customer service process, and consumer comments.
We use the information that you provide about others to enable us to send them your gifts or cards. From time to time, we also may use this information to offer our products, programs, or services to them.
The information we collect in connection with our online communities is used to provide an interactive experience. We use this information to facilitate participation in these online communities and, from time to time, to offer you products, programs, or services.
If you choose to submit content for publication (e.g., a "submitting a posting on the Site"), we may publish your screen name and other information you have provided us.
We sometimes use the non-personally identifiable information that we collect to improve the design and content of the Site and to enable us to personalize your experience in using the Site. We also may use this information in the aggregate to analyze Site usage, as well as to offer you products, programs, or services.
If at any time you wish to opt out of receiving promotional materials related to the Site, we will provide an unsubscribe link at the bottom of each promotional e-mail you receive. You can also click here for information on opting out from promotional e-mails; or go to “manage subscriptions” in the My Account section of the Site. Please keep in mind that opting out of promotional e-mails will not prevent you from receiving transactional e-mail correspondence related to, without limitation: the Site or your registered account.
You should note that in some instances, certain information or services can only be provided to you if personal information is provided. If you elect not to provide such information or opt out of having your information shared, you may not be able to receive certain content or information.
The site contain links to other sites whose information practices may be different than ours. Visitors should consult the other sites' privacy notices as we have no control over information that is submitted to, or collected by, these third parties.
We sometimes may offer content (e.g., contests, sweepstakes, or promotions) that is sponsored by or co-branded with identified third parties. By virtue of these relationships, the third parties may obtain personally identifiable information that visitors voluntarily submit to participate in the Site activity. We have no control over these parties' use of this information. We will notify you at the time of requesting personally identifiable information if these parties will obtain such information.
To enhance your experience with the Site, many of our web pages on the Site use "cookies." Cookies are text files we place in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us by, for example, registering on the Site. However, once you choose to furnish the Site with personally identifiable information, this information may be linked to the data stored in the cookie.
We take information security seriously and use reasonable physical, electronic, and managerial procedures to help prevent unauthorized access, maintain data security, and correctly use the information we collect online.
Of course, no data transmission over the Internet is 100% secure, and any message or information you send to the Site may be read or intercepted by others, even if there is a special notice that a particular transmission (for example, credit card information) is encrypted, so please be aware that you provide your personally identifiable information at your own risk.
HBO does not knowingly collect any personally identifiable information submitted to the Site from individuals under the age of 13.
This Site that you are visiting is one of the HBO general audience sites. For more information about our online privacy practices for children's sites, consult the privacy notice at the children's site in which you are interested.
For instructions on how you can access the personally identifiable information that the Site has collected about you online, or how to correct factual errors in such information, please click here.
To protect your privacy and security, we will take reasonable steps to help verify your identity before granting access or making corrections.